Your Rights and Choices
Where applicable law grants you privacy rights, you may be able to exercise the following in relation to your personal data:
- Request access to the information we store about you
- Ask us to correct inaccurate or outdated details
- Request deletion of your data, except where retention is required by law
- Receive a copy of your data in a commonly used, machine-readable format
- Unsubscribe from promotional emails and notifications
- Withdraw consent for processing that depends on your permission
How to exercise your rights
Send your request to [email protected] or through our in-app support. We may need to verify your identity before acting on sensitive requests. We aim to respond within the timeframes required by applicable regulations.
What Personal Data Means Here
Throughout this policy, “personal data” refers to any information that identifies you directly or can reasonably be linked to you, for example your email address, account username, payout destination, or a combination of technical signals from your device.
SproutCents operates a “Get Paid To” platform where users complete offers, surveys, and tasks in exchange for rewards. Handling your data responsibly is essential to operating that service fairly and securely.
Data You Give Us Directly
When you interact with SproutCents, you may voluntarily provide:
- Registration details: email address, display name, and optional profile photo
- Authentication credentials managed through our identity provider (Firebase Auth)
- Withdrawal information: PayPal email, crypto wallet address, network/coin selection, or gift-card preferences
- Identity verification documents, only when required for fraud prevention or compliance
- Referral codes and referral relationships
- Messages and attachments sent to customer support
Data Collected Automatically
When you visit our website or use the app, certain information is generated and transmitted without you typing it in:
- IP address, browser type, language settings, and operating system
- Device type, screen resolution, and general device identifiers
- Pages viewed, features used, timestamps, and session duration
- Approximate geographic region (typically at country level)
- Error logs and diagnostic data if something fails during your session
Server and access logs
Our infrastructure records standard web-server logs for security, abuse prevention, and troubleshooting. These logs are retained for a limited period and access is restricted to authorized personnel.
Why We Process Your Data
We use personal data for legitimate business purposes connected to the service you signed up for, including:
- Creating and maintaining your account
- Crediting points and processing reward completions from partner networks
- Reviewing and fulfilling withdrawal requests
- Detecting duplicate accounts, fraud, chargebacks, and policy violations
- Sending service-related communications (security alerts, payout status, account notices)
- Improving platform performance, usability, and offer relevance
- Complying with legal obligations and responding to lawful requests
How We Protect Your Information
We apply technical and organizational measures designed to reduce the risk of unauthorized access, loss, or misuse, such as:
- Encrypted connections (HTTPS/TLS) for data in transit
- Hashed storage for authentication secrets where applicable
- Role-based access controls for internal systems
- Monitoring for suspicious login and payout activity
- Periodic review of vendors and security practices
No guarantee
No online service can guarantee absolute security. You are responsible for keeping your login credentials confidential and notifying us promptly if you suspect unauthorized access to your account.
How Long We Keep Data
We retain personal data only for as long as necessary to provide the service, resolve disputes, enforce agreements, and meet legal requirements.
Active accounts: data is kept while your account remains open and for a reasonable period afterward if you choose to return. Closed or banned accounts: we may retain certain records (for example payout history and fraud signals) to prevent repeat abuse and satisfy accounting or regulatory duties.
International Data Transfers
SproutCents and our service providers may process data in countries other than your own. When data crosses borders, we take steps, such as contractual safeguards, intended to keep it protected in a manner consistent with this policy and applicable law.
Age Requirements
You must be at least 13 years old to use SproutCents. Users aged 13–17 should only use the platform with permission from a parent or legal guardian.
We do not knowingly collect personal data from children under 13. If you believe a child has provided us information without proper consent, contact us and we will take steps to delete it.
Third-Party Websites and Services
Our platform links to external offer walls, surveys, and partner sites. Those destinations are governed by their own privacy policies, not this one. We are not responsible for how third parties handle your data once you leave SproutCents.
We recommend reading the privacy notices of any partner or advertiser before completing an offer.
Changes to This Policy
We may update this Privacy Policy to reflect new features, legal requirements, or changes in how we operate. Material updates will be posted on this page with a revised “Last updated” date.
Continued use of SproutCents after an update constitutes acceptance of the revised policy. If you disagree with the changes, you should stop using the service and may request account closure.
Contact Us
For privacy questions, data requests, or complaints, email [email protected] or reach out via the Help Center inside the app.
We review privacy-related inquiries promptly and will work with you to address legitimate concerns within applicable legal timeframes.